Senior Leadership


Dan Knox

Group Chief Executive Officer

Mr. Knox brings more than 12 years of experience in telecom network hardware & services. Mr. Knox has led successful execution of contracts for maintenance, support and expansion of telecom networks in some of the world’s most challenging emerging markets. He currently leads GSM Systems’ ongoing expansion across 3 continents, with a focus on operational execution and building unique value through partnerships with leading operators and OEM vendors. As a leader, he holds a uncompromising belief in the company’s core values of integrity, transparency, teamwork, courage, creativity and abundance as the foundation of the company’s future. Mr. Knox a graduate of the University of Leeds, having lived in Europe, UK, Latin America, and US. He speaks fluent French and Spanish and is a member of Vistage and Young President’s Organization.


Malcolm Colman

Group Chief Operating Officer

Mr. Colman has over 27 years of operations management experience in Africa with a specialization in multi-vendor spare parts management. Prior to GSM Systems, Mr. Colman held a senior leadership position in the South African Defense Force for 12 years. Current responsibilities include overseeing services and trading operations from implementation, training to ongoing service and delivery improvements. Coming from an Industrial Engineering background, ensures adherence to GSMS best practices through process mapping and workflow design with structured metrics that focuses on the continual improvement cycle.


Khairillah Masdulhak

Regional Head of Operations APAC

Mr. Masdulhak has 20 years working experience in as Director, Senior Advisor, Project Manager/Senior Manager in Multi National Companies to manage their projects, roll-out, engineering, optimization, deployment and redeployment Projects. He is well experienced in developing Multi Nationals talent to become strong and skillful teams in good harmony, to deliver project goals within allocated budget, resources and timeline.


Gideon Itulua

Regional Head of Operations Africa

Gideon Itulua is the Regional Head of Operations for GSM Systems Africa. He is responsible for the operational performance of the African country units, managing customer satisfaction, SLA's as well as the budget and revenue performance for Africa. Gideon has demonstrated more than 6 years’ worth of contribution to GSM Systems with experience gathered from organic learning and from previous engagements as a Quality Assurance Manager. Mr. Itulua holds a Master’s degree in Business Administration from Edinburgh Napier University, UK. He also holds a post graduate degree in Information Technology form the NOUN University, Nigeria. He is a certified Warehouse and Supply Chain Professional and a certified Oracle10G Professional.