why GSM SYSTEMS

Quality & Reliability

GSM Systems provides world class engineering, testing and repair services in each of the manufacturer categories we serve. In addition to our in-house staff, we have tried and tested partnerships with the world’s premier engineering firms, who install, integrate, test, repair and refurbish the hardware we provide.

We stand behind our products with a full suite of support and service, and our testing and warranty means quality is ensured, every time. Please Contact Us for a list of OEM references, as the manufacturers have recognized GSM Systems as the premier provider in the refurbished market.

Should you require any product to be returned for repair or swap out, you may submit your request at the email link below.

Return Merchandise Authorization (RMA)
Please send all requests to GSMS RMA

Multi-Vendor Strength

Working in the Multi-Vendor model is more than just supplier management. When done well it brings real, significant, and long term benefit to those who do it, but only if they set out knowing what they are trying to achieve.

The GSM Systems Solution provides a single-point-of-contact business model for maintenance and support of multivendor products in the network.

The GSM Systems Solution affords access to the best technical experts, processes and tools, while leveraging multi-vendor capabilities, developed internally and through third-party business partners and original equipment manufacturer (OEM) relationships.

Most enterprises look at their network as an integrated system and purchase most of the building blocks of their network from one vendor. However, recent research shows that there is no advantage to this approach and, in fact, enterprises can build a more functional network at substantially lower costs by looking at a multi-vendor strategy.

– Gartner

Reputation and Professionalism

Making the right investment in people is essential for your business. Making the right decisions about services and solutions - is our business. Achieving the very best return on investment is the essential aim of GSM Systems. Since 2003, GSM Systems has executed projects and delivered solutions on time and above expectations in more than 70 countries and counting, and our team gets bigger and stronger every year.

Quality & Integrity

Since the company was founded; we have consistently maintained a focus on hiring and retaining the best and brightest to serve our customers and to ensure that our quality of service is second to none. Our advantage is in our process, systems, market access, agility and most importantly, our team. Our team lives the shared values of integrity, dependability and the highest quality standards in our market. As our customer, you will experience these values and the dedication in our culture as you interact with us.

Commitment to Service

GSM Systems is committed and dedicated to providing our customers with the highest levels of service quality and performance. At GSM Systems we believe that delivering the maximum return on investment is the minimum you as a customer should expect. We strive every day to exceed expectations and deliver results above and beyond to help our customers optimise their CapEx and Opex decisions, guided in a totally unbiased and independent way.

Reliability and Savings

GSM Systems only carries network systems and components from manufacturers that have proven market leadership in in-field reliability. Because of this and our rigorous quality control, we will assist you in reducing operational and capital expenditure, and making the right investments at the right times.

Our team allows you to build, maintain or support networks in the way you choose is right for your market.

Global Presence

Sales, Support, Repairs & Warehousing

Our Warranty

We offer a comprehensive warranty on all parts and systems screened and refurbished. If any parts are faulty, GSM Systems will arrange for replacements within 15 days of receipt of the faulty unit. Advance replacements are available in emergency situations to ensure there is no downtime in your network for any reason. For qualifying orders, we can provide an on-hand stock of spare parts within your country that you can draw upon as necessary as requirements arise.

Please Contact Us for the detailed terms and conditions of our warranty.